How to Integrate Craft.io with Shorter Loop: The Ultimate Guide for Product Managers
Unlock seamless product alignment by syncing your Craft.io workspace directly into Shorter Loop.Are you a Product Manager juggling strategy in Shorter Loop and execution details in Craft.io? Stop the manual copy-pasting madness. Our robust Craft.io Integration ensures your product roadmap and backlog are always in perfect harmony. This guide will walk you through setting up the integration to effortlessly bring your Craft.io organizations and issues into Shorter Loop's Feedback Manager and Backlog.
Why Integrate Craft.io with Shorter Loop?#
In the fast-paced world of product management, a single source of truth is non-negotiable. By integrating Craft.io with Shorter Loop, you achieve:Unified Visibility: View your Craft.io Epics, Features, and Stories directly within Shorter Loop's powerful visualization tools.
Automated One-Way Sync: Your Craft.io data (including status, progress, and details) flows automatically into Shorter Loop. No more stale data.
Strategic Alignment: Connect your execution-level items from Craft.io to high-level OKRs and Goals in Shorter Loop.
Prerequisites#
Before you begin, ensure you have:1.
Admin Access to your Shorter Loop workspace.
2.
A valid Craft.io API Key (Personal Access Token).
3.
Active Craft.io Workspaces (Projects) that you wish to import.
Step-by-Step Configuration Guide#
Follow these simple steps to bridge the gap between your tools.Step 1: Access Integration Settings#
1.
Log in to your Shorter Loop account.
2.
Navigate to Settings > Integrations.
3.
Locate the Craft.io card and click "Connect".
Step 2: Authenticate with Craft.io#
You will be prompted to enter your Craft.io credentials.API Key: Paste your Craft.io Personal Access Token here.Tip: You can generate this in your Craft.io User Profile under 'API Access'.
Security Note: We use secure, encrypted connections to ensure your data remains safe.
Step 3: Map Your Workspaces (Organizations)#
Once authenticated, Shorter Loop will detect all the Workspaces (Organizations) you have access to in Craft.io.1.
Select the Craft.io Workspace you want to sync.
2.
Map it to the corresponding Shorter Loop Project.
3.
Repeat this for any additional workspaces you need to track.
Make sure your data lands in the right place. Shorter Loop automatically suggests mappings, but you can customize them:Epics (Craft) ➔ Epics (Shorter Loop)
Features (Craft) ➔ Features (Shorter Loop)
Stories/Tasks (Craft) ➔ User Stories (Shorter Loop or Feedback Issues)
Note: This integration supports Dynamic Field Mapping, ensuring custom fields from Craft.io are correctly recognized.Step 5: Activate the Webhook#
To ensure real-time updates:2.
Shorter Loop will automatically create a Webhook in your Craft.io workspace.
3.
This webhook listens for changes (like status updates or new items) and pushes them to Shorter Loop instantly.
How It Works: The Sync Flow#
Once setup is complete, here is what happens behind the scenes:1.
Initial Import: Shorter Loop pulls all existing work items from your selected Craft.io workspaces.
2.
Organization Import: Your Craft.io hierarchy is respected. Workspaces become Projects, preserving the structure you are used to.
3.
When you create a new Epic in Craft.io, it appears in Shorter Loop.
When you update a status (e.g., "In Progress" to "Done") in Craft.io, the "Issue Progress" in Shorter Loop updates automatically.
One-Way Sync: Changes flow from Craft.io ➔ Shorter Loop. This ensures your execution tool (Craft) remains the master for daily tasks, while Shorter Loop reflects the current state for stakeholders.
Best Practices for Product Managers#
Keep Craft.io Clean: Since Craft.io is the source of truth for execution data, ensure your team keeps statuses up to date there.
Use Shorter Loop for Strategy: Use the imported data in Shorter Loop to build executive roadmaps, analyze
Modified at 2026-08-07 07:05:50