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  1. Feedback Insights
  • Shorter Loop Help Center
  • Gettting Started
    • How to Get Started With Shorter Loop Easily? Shorter Loop User Onboarding Guide
    • How to Clear Cache and Hard Reload Browsers?
  • Capabilites
    • Beyond the Double Diamond: The Ultimate End-to-End Product Management Framework with Shorter Loop
    • Discover
      • How to start with Product Discovery?
      • Feedback Manager: Powerful New Dashboard, Advanced Insights & Seamless Integration
      • Product Vision
        • How do I access the Product Vision Canvas in Shorter Loop?
        • How do I create and manage personas directly from the Product Vision Canvas?
        • What are the key components of an effective Product Vision Canvas?
        • What are Connected Canvases and how do they work in Shorter Loop?
        • How do I unlink target groups from personas, and what are the implications?
        • How does the AI-powered content generation work in the Product Vision Canvas?
        • How do I define the 'Product' section of the Product Vision Canvas?
        • How do I set effective 'Business Objectives' in the Product Vision Canvas?
        • How should I structure my Vision Statement for maximum impact?
        • How do I collaborate effectively with my team using the Product Vision Canvas?
        • How do I measure the success and impact of my Product Vision Canvas?
        • How can I use colors to highlight and organize cards in the Product Vision Canvas?
      • User Persona
        • How do I access and navigate the User Persona Canvas in Shorter Loop?
        • How do I create a new User Persona from scratch?
        • How do I add and customize demographic fields for my persona?
        • What is the recommended sequence for completing persona key elements?
        • How do I create Value Proposition that address my personal needs?
        • How do I upload attachments and research files to generate automated insights?
        • How do I share and export User Personas with my team?
        • How to create strategic opportunities from my User Persona insights?
        • How do I effectively name and organize User Personas?
      • Business Model
        • How do I access and start creating my Business Model Canvas in Shorter Loop?
        • Can I collaborate with my team on the same Business Model Canvas?
        • How does the Business Model Canvas integrate with other Shorter Loop discovery tools?
        • What's the difference between the Canvas, Notes, and Experiments tabs in the Business Model section?
        • How do I use the "+ ADD" buttons effectively to build comprehensive business model sections
        • Can I export or share my Business Model Canvas with investors and stakeholders?
        • How does Shorter Loop's Business Model Canvas help me identify new revenue opportunities?
        • What makes Shorter Loop's Business Model Canvas different from free alternatives like Strategyzer?
        • How do I connect my User Persona Canvas with the Business Model Canvas?
      • Feedback Manager
        • How do I access the Feedback Manager in Shorter Loop?
        • What is Shorter Loop's Ideas & Issues system and how does it organize feedback?
        • What does the main Feedback Manager dashboard show me?
        • How do I turn ideas and issues into actionable work items?
        • How do I disconnect or unlink work items from ideas?
        • What information can I see in the work item quick view?
        • How do I filter and sort ideas and issues?
        • How do I create new ideas and issues?
        • How does voting work in the Feedback Manager?
        • What makes Shorter Loop's connected canvas approach unique?
        • How do I manage categories and organize feedback effectively?
        • What are Collections and how do they help organize feedback?
        • How does AI-powered collection generation work?
        • How do I create custom collections manually?
        • What can I do within a collection page?
        • How do I publish and manage collection visibility?
        • How does the AI summarization feature work?
        • How do I create opportunities from collection insights?
        • How does the "Identify more opportunities" feature work?
        • What types of opportunities does the AI identify?
        • How do I convert AI-identified opportunities into actionable work item?
        • How does opportunity status tracking work in Shorter Loop?
        • How does the "Connect to work item" feature integrate with product backlogs?
        • What makes Shorter Loop's opportunity identification unique?
        • How do I manage settings for my Feedback Portal, including custom domains and categories?
        • How do I control and customize the status of Ideas and Issues in Shorter Loop?
        • How can I import existing feedback and invite users to the Feedback Portal?
        • How do I manage and utilize User Segments in Shorter Loop?
        • How do I manage my Shorter Loop profile, connect Slack, and view my voting activity?
        • Can I be a member of multiple Feedback Manager portals with on email address?
        • Where can you configure status behavior for Ideas and Issues in Feedback Manager?
        • Account Manager
          • Getting Started with Accounts in Feedback Manager
          • CSV Import Guide for Accounts
          • Managing Account Users
          • Account Analytics & Reporting
        • Feedback Insights
          • Understanding Dashboard Statistics
          • Understanding Segment Activity
          • Navigating Feedback Feed Tabs
          • Mastering Filters and Search
          • Feedback Workflow Management
          • Dashboard Layout and Navigation
          • Advanced Analytics and Reporting
          • Best Practices and Success Strategies
    • Strategize
      • Objectives
        • How do I define an experiment's hypothesis and success criteria?
        • How do I set up and track Key Results (OKRs) for an Objective?
        • How do I access the Product Strategy board to get started?
        • How do I navigate between my Objectives, Opportunities, Solutions, and Experiments?
        • What are the different ways I can view and edit the details of a strategic item?
        • How do I create my first Objective?
        • How do I set the strategic "Alignment" to show an Objective's priority?
        • How do I assign Owners and Teams to ensure accountability?
        • What are "Themes" and how can I use them to organize my strategy?
        • How can I add attachments or web links for more context?
        • How do I link an Opportunity to an Objective?
        • How can I see all the work (Opportunities, Solutions, etc.) related to one Objective?
        • What is the Opportunities Map and how do I use it to visualize my strategy?
        • How can I view and manage all experiments related to an objective?
        • How do I update the status of an experiment?
        • How can I see key details like budget and due date on an experiment card?
        • How can I visually track the progress of all work related to an Objective?
        • How can my team collaborate and discuss a specific Objective?
        • How can I use the "Notes" tab for documentation?
        • How can I filter my Strategy Board to find specific items?
        • How can I see the financial upside of an Opportunity?
        • What do the "Spread" and "Intensity" metrics on an Opportunity mean?
        • How do I share or delete a strategic item?
        • How do I use Storymaps and connect my strategy to my roadmap?
      • Opportunities
        • How do I navigate to and access Opportunities in Shorter Loop?
        • What is an Opportunity in Shorter Loop and how does it drive product strategy?
        • How do I create a new Opportunity in Shorter Loop?
        • How to Score and Prioritize Opportunities in Shorter Loop
        • How do I edit and update Opportunities in Shorter Loop?
        • How do I assign ownership and team responsibility for Opportunities?
        • How do I add comprehensive details to Opportunities including description, priority, and status?
        • How do I connect Opportunities to strategic objectives and maintain strategic alignment?
        • What is the difference between Opportunities and Objectives in Shorter Loop's strategic framework?
        • What happens when I delete an Opportunity and can it be restored?
      • Org Roadmap
        • What is Org Portfolio, and how does it work in Shorter Loop?
        • Who can access and manage Org Portfolio features?
        • How do I create and configure organization-wide themes?
        • What happens when I create an Org Roadmap and how does it affect product roadmaps?
        • How do product teams align their objectives and work items to org themes?
        • What are custom swimlanes, and how do they work with org themes?
        • How do I manage intervals and timeline planning in Org Roadmaps?
        • How do I filter and search within Org Portfolio views?
        • How do I delete an Org Roadmap and what are the implications?
        • What export and sharing options are available in Org Roadmap?
        • How do themes integrate with product objectives and what visibility do I get?
      • Roadmap
        • How to Create a Roadmap in Shorter Loop?
        • How to apply Filters on the Roadmap?
        • How to Save or Share a Roadmap in one Click?
        • How does drag‑and‑drop work in Shorter Loop’s Roadmap feature?
        • Why a Feature Disappears from the Roadmap After Removal
        • What are the key differences between Product Roadmaps and Org Roadmaps?
        • Adding Work Items Across Multiple Time Intervals
        • Managing Work Items and Objectives Across Swimlanes
  • Using Shorter Loop
    • How to Create a Strategy Board in Shorter Loop?
    • Does Shorter Loop Support Other weight-based prioritization methods, such as customizing the weights other than effort/value, spread intensity, RICE, etc.?
    • Does Shorter Loop provide migration assistance?
    • How to Build a Product Backlog?
    • Persona Canvas: Understand Your Target Users
    • How to create a Prioritization Matrix? - Shorter Loop
    • How to create a User Story Map? - Shorter Loop
    • How to Create a Document in Shorter Loop? - Shorter Loop
    • How to Collaborate on Digital Whiteboard?
    • How to Use Idea Manager in an End-to-End Product Journey?
    • How to view the version history?
    • How to Share or Delete the particular Whiteboard?
    • How to start with Product Discovery? - Shorter Loop
  • Account Settings
    • Billing & plan management
      • How to Upgrade Your Trial to an Active Plan
      • Can I change my subscription plan after the trial?
      • What happens to my product discovery data during plan changes?
      • How does seat billing work for teams?
      • Can I pause my Shorter Loop subscription?
      • What are the feature limits and restrictions for each plan?
      • How to Upgrade to a Paid Plan? - Shorter Loop
      • How to Upgrade to a Paid Plan?
      • How do I increase the number of seats on my subscription?
    • Profile Management
      • Subscription
        • How to access Subscription Settings in Shorter Loop dashboard?
        • What information is displayed in the Subscription Summary section?
        • How to add new products to your Shorter Loop subscription?
        • How to manage users and assign roles in your Shorter Loop subscription?
        • How to view and manage your subscription plan details?
        • How to manage AI & Storage in your Shorter Loop subscription?
        • What user roles are available in Shorter Loop and what are their permissions?
        • How to change your subscription name and logo in Shorter Loop?
        • What user roles are available in Shorter Loop and what are their permissions?
        • How to update payment methods and view billing history in Shorter Loop?
        • How to upgrade or downgrade your Shorter Loop subscription plan?
        • How to remove or deactivate users from your Shorter Loop subscription?
        • What happens when you reach your AI & Storage limit in Shorter Loop?
        • What are the image requirements for profile photos in Subscription Settings?
        • How to Accept a Team Invitation and Access Your Account
      • Product
        • How to access Product Settings and manage product-specific configurations?
        • What information is displayed in the Product Summary section?
        • How to manage users and assign roles within a specific product?
        • How does product-level AI & Storage management work compared to subscription-level?
        • What happens when you invite new members to a product vs the subscription?
        • How to Purge, Restore, and Permanently Purge Data in Shorter Loop?
      • Team
        • How to access and navigate to team management in Shorter Loop?
        • How to create and manage teams within a product?
        • How to manage team members and assign roles within a specific team?
        • How to invite new members to a team and manage bulk operations?
        • How to delete teams and understand the impact on work items?
      • User
        • How to edit and update your user profile settings in Shorter Loop?
        • How to change your email address in Shorter Loop account settings?
        • What is the difference between Display Name and Full Name in Shorter Loop profile settings?
        • How to change your password in Shorter Loop dashboard after login?
        • How to upload and change your profile picture in Shorter Loop?
    • Team Management
      • Adding New Members to Your Shorter Loop
      • What are the different user roles in Shorter Loop and what permissions does each role have?
      • How do I invite new members to my Shorter Loop account?
      • How do I change a team member's role or permissions?
      • How do I add members to specific products in my subscription?
      • How do I manage team members within a specific team?
      • How do I view and manage all members in my account?
      • What's the difference between subscription-level and product-level member access?
      • How do I deactivate or reactivate team members?
      • Can the same person have different roles in different products or teams?
      • What happens when I invite someone who's already in my subscription to a new product or team?
      • Can a subscription member be part of multiple Shorter Loop subscriptions?
    • Recycle Bin
      • How do I navigate to the Recycle Bin in Shorter Loop?
      • Can I access the Recycle Bin from anywhere in the product or is it only available from Product Settings?
  • Product Integrations
    • Shorter Loop Integrations — Now Smarter, Safer, and Easier to Control
    • Faster Workflows, Stronger Integrations — What's New in Shorter Loop
    • Jira
      • Jira Integration: 2-Way Sync Between Jira & Shorter Loop for Product Teams
      • Why is Shorter Loop a more comprehensive product management solution than Jira?
      • Can feedback be linked to the original Sprint ticket from which the idea was generated?
      • Is there a way to bucketize items by status, like in progress, testing, etc.?
      • How to reopen closed work items and tickets in Shorter Loop and Jira integration?
      • If I have editor access in Shorter Loop but not in JIRA, can I still access or make changes in JIRA through Shorter Loop?
      • If I have access to JIRA but not Shorter Loop, and make changes in JIRA, will it reflect in Shorter Loop?
      • Shouldn't we categorize an issue into development only after linking it to JIRA?
      • So, if we raise an issue in Shorter Loop, will it go and become a ticket in JIRA?
      • Is it possible to see the Jira status of the work item in Shorter Loop?
      • Does the change in status in Shorter Loop make the changes in Jira?
      • How to fix Jira API token authentication issues in Shorter Loop integration?
      • Does Shorter Loop provide nesting like Jira?
      • Is there a visual way to see parent-child work items (like nesting in Jira) at once in Shorter Loop (like a board)?
      • Does Shorter Loop provide freedom to create multiple levels of hierarchy (nesting) in Product Backlog?
      • What’s the difference between nesting in Jira and Shorter Loop?
      • What changes appear in Jira if you delete any work item from Shorter Loop’s Backlog?
      • How to manually create JIRA Webhooks for Shorter Loop
    • GitHub
      • GitHub Integration: 2-Way Issue Sync Between GitHub & Shorter Loop
    • Intercom
      • Integrating Intercom with Shorter Loop for Customer Feedback Sync
    • HubSpot
      • Integrating HubSpot with Shorter Loop for One-Way Ticket Sync
    • Linear
      • Shorter Loop & Linear Integration Guide
    • ServiceNow
      • ServiceNow Integration: Sync Incidents & Tickets with Shorter Loop
    • Rally
      • Rally Integration: Sync Work Items with Shorter Loop for Product Teams
    • Zendesk
      • Zendesk Integration: Sync Tickets into Shorter Loop for Product Insights
    • Brevo
      • Brevo Integration: Sync Contacts and Companies with Shorter Loop
    • Azure DevOps
      • Azure DevOps Integration: Two-Way Work Item Sync with Shorter Loop
    • APIs and Webhooks
      • Configure webhooks to integrate external applications
    • Canny
      • Connect Canny with Shorter Loop: A Step-by-Step Integration Guide
    • Productboard
      • Learn How to Integrate Shorter Loop with Productboard
    • Prodpad
      • Streamline Your Workflow: Shorter Loop + Prodpad Integration
    • Freshdesk
      • How to Connect Freshdesk with Shorter Loop
    • Helpscout
      • How to Connect Help Scout with Shorter Loop
    • Zeda
      • How to Connect Zeda.io with Shorter Loop
    • Pendo
      • Unlocking Product Insights: Shorter Loop + Pendo Feedback Integration
    • Craft.io
      • How to Integrate Craft.io with Shorter Loop: The Ultimate Guide for Product Managers
    • Aha
      • How to Integate Aha! with Shorter Loop: A Complete Guide for Product Managers
    • Salesforce
      • How to Integrate Salesforce with Shorter Loop: The Complete Guide for Product Managers
    • Slack
      • How to Integrate Slack with Shorter Loop?
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API ReferencesRelease NotesKnowledge Base
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API ReferencesRelease NotesKnowledge Base
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  1. Feedback Insights

Dashboard Layout and Navigation

The Ideas & Issues dashboard uses a two-panel layout designed for efficient feedback management. The main content panel displays your feedback feed with statistics and filters, while the insights sidebar provides analytical widgets for data-driven decision making.


Dashboard Layout Structure

Two-Panel Design

Left Panel: Main Content (70% width)

  • Statistics widgets row
  • Feed tabs and controls
  • Feedback item list
  • Filters and search

Right Panel: Insights Sidebar (30% width)

  • Segment Activity widget
  • Future: Emerging Patterns (commented out)
  • Future: AI Suggestions (commented out)

Layout Benefits

Focused Workflow:

  • Primary tasks in main panel
  • Supporting data in sidebar
  • Minimal context switching
  • Clear visual hierarchy

Information Density:

  • Key metrics always visible
  • Insights at a glance
  • Detailed data on demand
  • Efficient use of screen space

Main Content Panel

Statistics Widgets Row

Layout:

  • Horizontal row of 4 stat cards
  • Equal width distribution
  • Responsive grid
  • Consistent spacing

Each Stat Card Contains:

┌─────────────────────────┐
│ Label                   │
│ Value (large)      Icon │
│ Trend                   │
└─────────────────────────┘

Visual Design:

  • Label: Small, gray text
  • Value: Large, bold number
  • Unit: Small text next to value (if applicable)
  • Trend: Colored text with indicator
  • Icon: Colored circle with Material icon

Responsive Behavior:

  • Desktop: 4 cards in a row
  • Tablet: 2 cards per row
  • Mobile: 1 card per row (stacked)

Feed Tabs

Tab Bar Layout:

[New] [Rising] [Top] [Discussed] [Backlog (23)]

Active Tab Styling:

  • Highlighted background
  • Bold text
  • Bottom border accent
  • Smooth transition

Tab Description:

Below tabs: "Most recently posted" (changes with tab)

Interaction:

  • Click to switch tabs
  • Instant feed update
  • Maintains other filters
  • Smooth animation

Filters and Search Bar

Top Controls Row:

[Search Icon] [Filter Icon (2)] [More Options]

Expanded Search:

┌────────────────────────────────────┐
│ 🔍 Search feedback...              │
└────────────────────────────────────┘

Active Filter Chips:

[Category: Performance ×] [Status: New ×] [Clear All]

Filter Panel (Slide-in):

┌─────────────────────────┐
│ Filters            [×]  │
├─────────────────────────┤
│ Categories              │
│ ☐ Feature Request       │
│ ☑ Bug Reports           │
│ ☐ Performance           │
│                         │
│ Idea Status             │
│ ☐ Under Review          │
│ ☑ Planned               │
│                         │
│ [Clear Filters]         │
└─────────────────────────┘

Feedback Feed

List View (Default):

┌────────────────────────────────────┐
│ 🔥 Performance issue on mobile     │
│ Posted 2h ago • 23 votes • 5 comm │
│ Category: Performance • Status: New│
└────────────────────────────────────┘

Grid View (if supported):

┌─────────┐ ┌─────────┐ ┌─────────┐
│ Item 1  │ │ Item 2  │ │ Item 3  │
│ 23 ▲    │ │ 15 ▲    │ │ 42 ▲    │
└─────────┘ └─────────┘ └─────────┘

Loading States:

[Spinner] Loading feedback...

Empty States:

No feedback items match your filters.
Try adjusting your search or filters.

Insights Sidebar

Segment Activity Widget

Widget Structure:

┌─────────────────────────────────┐
│ 👥 Segment Activity             │
├─────────────────────────────────┤
│ Most Engaged                    │
│ Enterprise (42%)                │
│                                 │
│ Needs Attention                 │
│ Free Tier                       │
├─────────────────────────────────┤
│ Enterprise                      │
│ Score: 50.0 • 45 items          │
│ Top Issues: Integrations        │
│ ████████████░░░░░░░░ 42%        │
│                                 │
│ SMB Customers                   │
│ Score: 32.5 • 28 items          │
│ Top Issues: Performance         │
│ ████████░░░░░░░░░░░░ 26%        │
└─────────────────────────────────┘

Visual Elements:

  • Header: Icon + title
  • Comparison badges: Green (most) / Orange (least)
  • Segment cards: Name, score, count, category
  • Progress bars: Visual percentage representation
  • Tooltips: Hover for user/vote counts

Color Coding:

  • Green bar: Most engaged segment
  • Orange bar: Least engaged segment
  • Gray bars: Normal segments

Future Widgets (Commented Out)

Emerging Patterns:

Currently disabled in code
Purpose: AI-detected feedback trends
Features: Pattern detection, trend alerts

AI Suggestions:

Currently disabled in code
Purpose: Automated feedback grouping
Features: Opportunity creation, analysis

Navigation Patterns

Primary Navigation

Dashboard Access:

Main Menu → Feedback Manager → Dashboard

Breadcrumbs:

Home > Feedback Manager > Ideas & Issues

Quick Access:

  • Bookmark dashboard URL
  • Pin to favorites
  • Keyboard shortcuts (if configured)

Within-Dashboard Navigation

Tab Switching:

  • Click tab to change view
  • Keyboard: Arrow keys (if supported)
  • Maintains filters and search

Filter Navigation:

  • Open/close filter panel
  • Toggle individual filters
  • Clear all filters

Item Navigation:

  • Click item to view details
  • Back button to return to feed
  • Breadcrumb navigation

External Navigation

From Dashboard:

  • Click feedback item → Detail page
  • Click user name → User profile
  • Click category → Category view
  • Click backlog link → Work item

To Dashboard:

  • Main menu link
  • Browser back button
  • Breadcrumb navigation
  • Logo click (if configured)

Responsive Design

Desktop View (>1200px)

Layout:

┌────────────────────────────────────────────┐
│ [Stats Row - 4 cards]                      │
├────────────────────────┬───────────────────┤
│ Main Content           │ Insights Sidebar  │
│ - Tabs                 │ - Segment Activity│
│ - Filters              │                   │
│ - Feed                 │                   │
│                        │                   │
└────────────────────────┴───────────────────┘

Characteristics:

  • Full two-panel layout
  • All features visible
  • Optimal information density
  • Comfortable reading width

Tablet View (768px - 1200px)

Layout:

┌────────────────────────────────────────────┐
│ [Stats Row - 2 cards per row]              │
├────────────────────────────────────────────┤
│ Main Content (Full Width)                  │
│ - Tabs                                     │
│ - Filters                                  │
│ - Feed                                     │
├────────────────────────────────────────────┤
│ Insights Sidebar (Below or Collapsible)    │
│ - Segment Activity                         │
└────────────────────────────────────────────┘

Characteristics:

  • Stats wrap to 2 columns
  • Sidebar may collapse or move below
  • Touch-friendly controls
  • Reduced padding

Mobile View (<768px)

Layout:

┌──────────────────────┐
│ [Stats - Stacked]    │
│ [Card 1]             │
│ [Card 2]             │
│ [Card 3]             │
│ [Card 4]             │
├──────────────────────┤
│ [Tabs - Scrollable]  │
├──────────────────────┤
│ [Search/Filter]      │
├──────────────────────┤
│ [Feed Items]         │
│ [Item 1]             │
│ [Item 2]             │
│ ...                  │
└──────────────────────┘

Characteristics:

  • Single column layout
  • Collapsible sections
  • Hamburger menu for filters
  • Swipeable tabs
  • Larger touch targets

Visual Design Elements

Color Scheme

Stat Card Icons:

  • Purple: Total Feedback
  • Orange: Unprocessed
  • Deep Purple: Linked to Backlog
  • Blue: Avg Response Time

Trend Indicators:

  • Green: Positive/improvement
  • Red: Negative/decline (or improvement for response time)
  • Gray: Neutral/no change

Segment Bars:

  • Green: Most engaged
  • Orange: Needs attention
  • Gray: Normal engagement

Typography

Hierarchy:

H1: Page title (if present)
H2: Section headers
H3: Widget titles
Body: Regular text
Small: Labels, metadata

Font Weights:

  • Bold: Values, important data
  • Semi-bold: Headers
  • Regular: Body text
  • Light: Secondary information

Spacing and Padding

Consistent Spacing:

  • Card padding: 16-24px
  • Row gaps: 16px
  • Column gaps: 16px
  • Section margins: 24-32px

Visual Rhythm:

  • Consistent vertical spacing
  • Aligned elements
  • Clear visual groups
  • Adequate whitespace

Icons

Material Icons Used:

  • chat_bubble_outline - Total Feedback
  • schedule - Unprocessed
  • check_circle_outline - Linked to Backlog
  • show_chart - Avg Response Time
  • groups - Segment Activity
  • filter_list - Filters
  • search - Search
  • more_horiz - More options

Interaction Patterns

Loading States

Initial Load:

1. Show skeleton screens
2. Load statistics
3. Load feed items
4. Load segment data
5. Fade in content

Filter Application:

1. Show filtering indicator
2. Disable controls
3. Update results
4. Re-enable controls
5. Smooth transition

Tab Switching:

1. Highlight new tab
2. Brief loading state
3. Update feed
4. Update description
5. Maintain scroll position

Hover States

Stat Cards:

  • Subtle elevation
  • Slight scale increase
  • Cursor: pointer (if clickable)

Segment Items:

  • Highlight background
  • Show tooltip
  • Reveal additional info

Filter Options:

  • Highlight background
  • Show checkmark
  • Cursor: pointer

Click/Tap Feedback

Buttons:

  • Ripple effect
  • Color change
  • Immediate response

Tabs:

  • Instant switch
  • Smooth underline animation
  • Color transition

Filters:

  • Checkbox toggle
  • Immediate filter application
  • Visual confirmation

Customization Options

User Preferences (if supported)

Layout:

  • List vs. Grid view
  • Sidebar position (left/right)
  • Compact vs. Comfortable density

Display:

  • Items per page
  • Default tab
  • Default filters

Notifications:

  • New feedback alerts
  • Status change notifications
  • Comment notifications

Admin Configuration

Widget Visibility:

  • Enable/disable specific widgets
  • Reorder widgets
  • Custom widget content

Branding:

  • Custom colors
  • Logo placement
  • Theme selection

Defaults:

  • Default filters for team
  • Preset views
  • Saved searches

Accessibility

Keyboard Navigation

Tab Key:

  • Navigate through interactive elements
  • Focus indicators visible
  • Logical tab order

Enter/Space:

  • Activate buttons
  • Toggle checkboxes
  • Select options

Arrow Keys:

  • Navigate tabs (if supported)
  • Navigate lists
  • Navigate menus

Screen Reader Support

ARIA Labels:

  • Descriptive button labels
  • Status announcements
  • Error messages
  • Loading states

Semantic HTML:

  • Proper heading hierarchy
  • Landmark regions
  • List structures
  • Form labels

Visual Accessibility

Color Contrast:

  • WCAG AA compliant
  • Readable text
  • Clear icons
  • Distinct states

Focus Indicators:

  • Visible focus rings
  • High contrast
  • Consistent styling

Text Sizing:

  • Scalable fonts
  • Readable at 200% zoom
  • No text in images

Performance Optimization

Lazy Loading

Feed Items:

  • Load initial batch (5-10 items)
  • Infinite scroll for more
  • Virtualization for long lists

Widgets:

  • Load above-the-fold first
  • Defer sidebar widgets
  • Progressive enhancement

Caching

Static Data:

  • Cache category list
  • Cache status options
  • Cache user preferences

Dynamic Data:

  • Cache feed results briefly
  • Invalidate on filter change
  • Refresh on explicit action

Rendering Optimization

Virtual Scrolling:

  • Render visible items only
  • Recycle DOM elements
  • Smooth scrolling

Debouncing:

  • Search input (400ms)
  • Filter changes (200ms)
  • Resize events (100ms)

Troubleshooting

Layout Issues

Problem: Sidebar not visible

Solutions:
- Check screen width (may be hidden on mobile)
- Verify no CSS conflicts
- Check browser zoom level
- Try different browser

Problem: Stats cards misaligned

Solutions:
- Refresh page
- Clear browser cache
- Check responsive breakpoints
- Verify CSS loaded correctly

Problem: Feed items overlapping

Solutions:
- Check browser compatibility
- Disable browser extensions
- Clear cache and cookies
- Report to support

Best Practices

Efficient Navigation

✅ Use keyboard shortcuts - Faster than mouse
✅ Bookmark common views - Quick access
✅ Learn tab system - Efficient switching
✅ Master filters - Find what you need
✅ Customize layout - Optimize for your workflow

Visual Clarity

✅ Maintain clean workspace - Close unused panels
✅ Use appropriate zoom - Comfortable reading
✅ Leverage color coding - Quick visual scanning
✅ Read tooltips - Additional context
✅ Check all widgets - Don't miss insights


The dashboard layout is designed for efficient feedback management with all key information accessible at a glance. Understanding the layout helps you work faster and make better data-driven decisions.

Modified at 2026-01-14 08:20:55
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