Can I change my subscription plan after the trial?

Shorter Loop's is designed to evolve with your team's changing product strategy needs, offering complete plan flexibility both during and after your trial period.

Plan Changes During Your Trial Period

Immediate Upgrades Available: You don't need to wait for your 14-day trial to end. You can upgrade to any paid plan at any time during your trial period. This is particularly valuable when:

Your product team grows unexpectedly and needs more capabilities

You discover advanced product metrics features that require a higher-tier plan

Your product strategy becomes more complex and demands enterprise-level tools

You want to lock in annual pricing discounts before your trial expires

Seamless Mid-Trial Transitions: When you upgrade during your trial, you'll immediately gain access to premium features while your remaining trial days convert to account credit. For example, if you upgrade to the Scaleup plan on day 7 of your trial, you'll receive credit for the remaining 7 days, ensuring you get full value from your investment.

Post-Trial Plan Flexibility

Unlimited Plan Changes: After your trial converts to a paid subscription, Shorter Loop maintains complete flexibility for your needs:

Upgrading Your Product Management Plan

When to Consider Upgrading:

Team Growth: As you hire more product managers, UX researchers, or data analysts

Advanced Product Discovery: When you need sophisticated user research and validation tools

Complex Product Strategy: For multi-product portfolios requiring advanced strategic planning features

Enhanced Product Metrics: When basic analytics no longer meet your data-driven decision-making needs

Upgrade Process:

Access your subscription settings anytime

Select "Change Plan" to view available options

Choose your new plan (Startup → Scaleup → Enterprise)

Changes take effect immediately with prorated billing adjustments

Downgrading Your Product Management Plan

Strategic Downgrades: Sometimes scaling back makes business sense:

Budget Optimization: During economic downturns or budget reallocation periods

Team Size Reduction: After organizational restructuring or project completion

Feature Simplification: When you realize you don't need advanced product discovery or product strategy tools

Downgrade Considerations:

Data Preservation: All your product metrics, research insights, and strategic documents remain accessible

Feature Limitations: Some advanced features may become read-only but remain viewable

Re-upgrade Path: You can always upgrade again when your needs expand

Billing and Timing for Plan Changes

Prorated Billing System

Fair Pricing Model: Shorter Loop uses sophisticated prorated billing that ensures you only pay for what you use:

Upgrade Billing: When upgrading, you pay the difference between plans, prorated for the remaining billing period

Downgrade Credits: When downgrading, you receive account credits for the unused portion of your higher-tier plan

Immediate Access: Plan changes take effect instantly, not at the next billing cycle

Strategic Timing for Plan Changes

Optimal Upgrade Timing:

Early in Billing Cycle: Maximize value from premium features

Before Major Product Launches: Ensure you have advanced product metrics and product discovery tools ready

During Team Expansion: Upgrade before onboarding new product managers to avoid workflow disruptions

Smart Downgrade Timing:

End of Billing Cycle: Minimize financial impact while maintaining access to premium features

After Project Completion: When intensive product strategy work concludes

Budget Planning Periods: Align with fiscal year or quarterly budget reviews

Plan Change Impact on Your Product Management Workflow

Data and Configuration Continuity

Zero Data Loss Guarantee: Regardless of plan changes, your subscription maintains:

Complete Product Metrics History: All KPIs, dashboards, and analytics remain intact

Product Discovery Archives: User research, interviews, and validation data stay accessible

Product Strategy Documents: Roadmaps, PRDs, and strategic plans remain available

Team Collaboration History: Comments, decisions, and workflow history preserved

Feature Access Management

Intelligent Feature Scaling: When changing plans, Shorter Loop intelligently manages feature access:

During Upgrades:

Immediate Feature Unlock: New capabilities become available instantly

Enhanced Integrations: Access to premium integrations

Advanced Analytics: Deeper product metrics and reporting capabilities

Expanded Team Collaboration: More seats and collaboration tools

During Downgrades:

Graceful Feature Limitation: Premium features become read-only rather than disappearing

Data Export Options: Download advanced reports before losing access

Core Functionality Maintained: Essential product discovery and product strategy tools remain active

Enterprise and Custom Plan Options

Enterprise Plan Flexibility

White-Glove Plan Management: Enterprise customers receive dedicated support for plan optimization:

Quarterly Plan Reviews: Regular assessments of your usage

Custom Feature Packages: Tailored combinations of product discovery, product strategy, and product metrics tools

Volume Discounting: Scaled pricing for large product organizations

Migration Assistance: Expert help during major plan transitions

Custom Billing Arrangements

Flexible Payment Terms: For larger organizations, Shorter Loop offers:

Annual Prepayment Discounts: Significant savings for committed usage

Multi-Year Agreements: Locked pricing for long-term strategic planning

Department-Specific Billing: Separate billing for different product teams or business units

Usage-Based Scaling: Plans that automatically adjust based on actual product metrics and product discovery activity

Best Practices for Product Management Plan Changes

Strategic Planning for Plan Changes

Quarterly Plan Reviews: Establish regular reviews of your needs:

Usage Analytics: Review which product discovery and product strategy features your team uses most

Team Growth Projections: Anticipate hiring needs and plan capacity accordingly

Budget Alignment: Ensure your plan fits within product team budget allocations

Feature Gap Analysis: Identify missing capabilities that might require plan upgrades

Communication and Change Management

Team Notification Process: When changing plans, ensure smooth transitions:

Advance Notice: Inform your product team about upcoming plan changes

Feature Training: Provide training on new capabilities after upgrades

Workflow Adjustments: Help team members adapt to any feature limitations after downgrades

Documentation Updates: Update internal processes to reflect new capabilities

The bottom line: Shorter Loop's is built for flexibility. Whether you need to upgrade during your trial, scale up after rapid team growth, or optimize costs during budget constraints, you have complete control over your plan at any time. This flexibility ensures your product strategy, product discovery, and product metrics capabilities always align with your business needs and team size.

Ready to explore plan options? Access your subscription settings or contact our product success team for personalized plan recommendations based on your specific requirements.

Can I change my subscription plan after the trial?

Plan Changes During Your Trial Period#

Post-Trial Plan Flexibility#

Upgrading Your Product Management Plan#

Downgrading Your Product Management Plan#

Billing and Timing for Plan Changes#

Prorated Billing System#

Strategic Timing for Plan Changes#

Plan Change Impact on Your Product Management Workflow#

Data and Configuration Continuity#

Feature Access Management#

Enterprise and Custom Plan Options#

Enterprise Plan Flexibility#

Custom Billing Arrangements#

Best Practices for Product Management Plan Changes#

Strategic Planning for Plan Changes#

Communication and Change Management#