How do I control and customize the status of Ideas and Issues in Shorter Loop?
Shorter Loop provides flexible status control options, allowing you to either synchronize with your broader product development workflow or create custom statuses tailored to your feedback process.Status Control Options:
1.
Import status from Shorter Loop:
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Synchronization: When this option is selected, the status of an Idea is automatically updated based on the status of its connected Epic within the main Shorter Loop platform.
3.
Unified Workflow: This ensures seamless alignment between your feedback management and your broader product development lifecycle, providing a single source of truth for item progress.
4.
Custom status:
5.
Tailored Workflow: This option allows you to define unique status workflows specifically for Ideas and Issues within the Feedback Portal.
6.
Flexibility: You can create custom statuses that perfectly match your team's internal processes for managing feedback.
Default and Custom Statuses:For Ideas:
In Research and design: Initial exploration and planning phase.
In Development: Active implementation by the development team.
In Testing: Undergoing quality assurance and validation.
To be released: Approved and scheduled for an upcoming release.
+ add status: Option to create additional custom statuses relevant to your idea lifecycle.
For Issues:
Acknowledged: Issue has been received and recognized.
To be released: Approved and scheduled for a fix in an upcoming release.
In consideration: Under evaluation for priority and feasibility.
In Development: Active work on resolving the issue.
In Testing: Fix is undergoing quality assurance.
+ add status: Option to create additional custom statuses relevant to your issue resolution process.
Benefits of Custom Statuses:
Clarity: Provide precise visibility into the progress of each idea and issue.
Process Alignment: Match the status workflow to your team's specific needs.
Improved Communication: Clearly communicate the state of feedback to both internal teams and external users.
Granular Tracking: Track items through more detailed stages of their lifecycle.
This robust status control ensures that your Feedback Portal can adapt to various operational models, from tightly integrated development workflows to highly customized feedback management processes.
